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HX 2018 Newsletter
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| NOVEMBER 11-12, 2018 | NEW YORK CITY
JACOB K. JAVITS CONVENTION CENTER
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Welcome to the inaugural edition of HX: The Newsletter! This digital communications tool is designed to provide senior hospitality executives with strategic insights and fresh information to help them shape business strategy, lead teams, recruit talent, retain and grow customers, increase profitability and more aspects that define successful leadership. Senior industry executives are story sources. Monthly editions will follow in July and August; HX: The Newsletter expands to a semi-monthly format in September 2018. Many thanks to our first issue advertisers: Wayfair, Navien and Chicago Dryer Company.
To keep HX informed about your organization, send news releases to our newsletter editor Kit Bernard of KitTravels.com at Kit@KitTravels.com
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What’s New with HX: The Hotel Experience:
Our Brand Identity
Hospitality Media Group (HMG) recently launched new B2B branding for HX: The Hotel Experience designed to support the growth and advancement of hospitality industry professionals’ careers. |
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| Executive Profile: John Parke
John S. Parke, President and CEO of Leadership Synergies, LLC
John Parke, an HX Advisory Board member, is President and CEO of Leadership Synergies, LLC providing leadership training, strategic consulting and organizational assessments to hospitality industry clients worldwide.
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| Proposal to Plate: James Beard Foundation Award-Winning Leadership Strategies
Called the “Oscars of the Food World,” the annual James Beard Foundation Awards Gala held in Chicago honors leading chefs and restauranteurs, food journalists, designers and architects with the highest prized awards in America’s food and beverage industry. We talked with two hospitality leaders about their James Beard Foundation Award success stories. |
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| Checking In
on Robots
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The hospitality landscape is a testing ground for the pioneering robotics industry. With robots on the rise, one of the questions top of mind among hospitality leaders is does the growing presence of robots in the industry enhance or diminish the guest experience?
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| Engaging Leadership Strategies Keep Employees from Quitting
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The Mercer Global Talent Trends 2017 Study indicated that 34 percent of employees plan to leave their company within 12 months. Reasons why hinted at this report's findings.
So, what do employees want?
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GDPR, What’s Next?
The General Data Protection Regulation (GDPR) is in effect requiring global organizations comply with its rules designed to protect personal data on people from the European Union (EU). But its future impact on the hospitality industry overall remains to be seen.
Looking forward, hospitality companies are implementing new security measures to obtain customer consent to harvest personal data, manage that data and ensure lawfulness processing of it. Sophisticated, engagement marketing software by companies such as Trunomi are designed to help accomplish this. GDPR regulations also require additional human resources training and auditable reporting methods. Non-compliance could invite hefty fines.
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From washer-extractors and dryers to flatwork finishing equipment, Chicago Dryer Company and Milnor Laundry Systems are your partners in laundry. For more information, visit www.chidry.com or www.milnor.com, contact an authorized Chicago/Milnor dealer, or stop by booths 3267/3269 at the 2018 HX show.
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Presented & Produced By
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Co-Located With:
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